news And InSIGHTS

Technology Helping to Deliver PACT Act Benefits 

In April 2022, President Biden signed the Sergeant First Class Heath Robinson Honoring our Promise to Address Comprehensive Toxics Act (PACT Act), a landmark legislation that significantly expands support for servicemembers and veterans exposed to toxic substances during their military service.

The PACT Act extends eligibility for VA healthcare to veterans with toxic exposures, including those from the Vietnam era, Gulf War era, and post-9/11 era. Beyond expanding direct care, the Act includes measures to enhance the VA’s ability to track exposures and identify medical conditions eligible for benefits.

The Role of Technology in Delivering PACT Act Benefits

A recent article on Health.Mil highlights the transformative role that technology plays in delivering better care and faster benefits to America’s heroes.

Individual Longitudinal Exposure Record (ILER)

Established in 2019, the Individual Longitudinal Exposure Record (ILER) is a critical tool in tracking toxic exposures for servicemembers and veterans. ILER aggregates occupational, deployment, and assignment data with known exposure events, offering a comprehensive overview to:

  • Clinicians and benefits advisors: To improve healthcare delivery.
  • Claims adjudicators: To streamline the decision-making process for benefits.
  • Epidemiologists and policymakers: To assess and monitor exposure impacts.

Improving Outcomes with Data-Driven Solutions

According to Health.Mil, ILER has generated over 6.3 million exposure summaries for veterans and servicemembers. With an average of 15,000–18,500 daily queries, ILER is a cornerstone of the VA’s efforts to enhance outcomes for veterans:

  • Reduced benefits adjudication timelines from an average of two years to under two weeks.
  • Improved accuracy in tracking and addressing toxic exposures.

A Model for Smart Technology Investments

The success of tools like ILER demonstrates the impact of strategic technology investments in supporting veterans. By integrating comprehensive data with advanced analytics, these solutions streamline processes, reduce wait times, and provide more effective care to those who have served.

The PACT Act, combined with innovative tools like ILER, reflects a commitment to honoring veterans by addressing their unique needs efficiently and effectively.