# PGT Solutions > Progress by Design ## Posts - [From Private Healthcare to the VHA: Finding Purpose in Service](https://pgtsolutions.com/from-private-healthcare-to-the-vha-finding-purpose-in-service/): Our PGT team talks about what’s “between the lines” — what motivates and excites them, why they choose PGT, and what they’ve learned along the way… When I transitioned from working in a private healthcare system to serving as a contractor for the Veterans Health Administration (VHA), I was genuinely impressed by the culture of excellence that defines the VHA environment. The people here are deeply committed to delivering exceptional care to our veteran population, and their passion and sense of purpose have been both inspiring and contagious. This atmosphere has fueled my own growth and development within the organization. […] - ["Eight Years, Five Contracts, and One Amazing Journey" My Time at PGT...](https://pgtsolutions.com/eight-years-five-contracts-and-one-amazing-journey-my-time-at-pgt/): Our PGT team talks about what’s “between the lines” — what motivates and excites them, why they choose PGT, and what they’ve learned along the way… At PGT Solutions, I enjoy the distinction of being “the first employee.” It comes up every time we onboard a new employee, and each time, I get to share my story. In this brief blog, I want to share what my journey has been like. This is not a nostalgic look back at my 8.5 years with PGT. Instead, this is a message of encouragement to my colleagues and a public expression of gratitude […] - [PGT Solutions Supporting the Children of Fallen Patriots Foundation](https://pgtsolutions.com/pgt-solutions-supporting-the-children-of-fallen-patriots-foundation/): At PGT Solutions, we are committed to giving back to the communities that have supported us. Through our quarterly charitable program, employees can nominate nonprofit organizations, with one selected each quarter to receive a donation made in the nominating employee’s name. For the second quarter of 2025, we are honored to support the Children of Fallen Patriots Foundation, The nomination came from PGT Process Architect Gregory Stauber, and we are proud to make our donation in his name. About the Children of Fallen Patriots Foundation The nonprofit organization is dedicated to providing college scholarships and educational counseling to military children […] - [What It’s Like Being an Intern at PGT Solutions: The Real Story Behind the Title](https://pgtsolutions.com/what-its-like-being-an-intern-the-real-story-behind-the-title/): Our PGT team talks about what’s “between the lines” — what motivates and excites them, why they choose PGT, and what they’ve learned along the way… Internships are often painted with extremes; you’re either the invisible coffee-runner or the next corporate prodigy. The truth is somewhere in between, and every bit as important. As someone who experienced being an intern before becoming full-time with PGT, I’ve realized there’s a lot more to being “just the intern” than most people talk about. It’s a role full of learning, awkward moments, quiet wins, and a whole lot of growth. Here’s what it’s […] - [What Drives Us at PGT Solutions: Innovation, Impact, and Purpose](https://pgtsolutions.com/why-pgt/): Our PGT team talks about what’s “between the lines” — what motivates and excites them, why they choose PGT, and what they’ve learned along the way… Hear from our team why they chose PGT—where you take action, drive impact, and do work that truly matters for Veterans and mission partners. At PGT Solutions, I found a refreshing change from the typical corporate environment. After years in big companies with endless processes hindering progress, joining PGT brought me true freedom to innovate, lead and get stuff done.  Unlike the red tape of larger organizations, here I can act decisively, turn ideas […] - [A Missed Opportunity in Suicide Prevention for Veterans](https://pgtsolutions.com/a-missed-opportunity-in-suicide-prevention-for-veterans-2/): Suicide Prevention Is a Priority Suicide prevention is the top clinical priority of the Department of Veterans Affairs (VA) and rightly so. The loss of even one Veteran to suicide is a tragedy that reverberates through families, communities, and the nation. The VA has made great strides in addressing suicide risk through programs like the Suicide Risk Identification Strategy (Risk ID) and the use of the Columbia Protocol known as the Suicide Severity Rating Scale (C-SSRS), which begins with two simple yet powerful questions. Screening Gap in C&P Exams These screenings are mandatory in Veterans Health Administration (VHA) clinical settings, […] - [PGT Solutions Wins Prime Contract to Support VBA’s Modern Claims Processing Initiative](https://pgtsolutions.com/pgt-solutions-wins-prime-contract-to-support-vbas-modern-claims-processing-initiative/): Phronesis Global Training Solutions LLC (PGT Solutions) today announced that it has been awarded a four-year, $38.7 million prime contract from the Veterans Benefits Administration (VBA) of the U.S. Department of Veterans Affairs (VA) to support the Modern Claims Processing (MCP) program. Enhancing the VA’s Disability Claims Processing As the prime contractor for MCP, PGT Solutions will assist the VBA with several tasks essential to its ongoing effort to modernize the disability compensation claims process: A Proven Team with Deep Expertise PGT brings nearly a decade of specialized experience in its understanding of architectural and interoperability solutions within the VA […] - [Observations from DHITS 2024: Reimagining Military Healthcare](https://pgtsolutions.com/observations-from-dhits-2024/): Our team heads home today after an incredible experience at the Dallas Defense Health Information Technology Symposium (DHITS 2024). This annual event, sponsored by the Defense Health Agency (DHA), highlights groundbreaking advancements and research in health IT, shaping the future of military healthcare. Connecting to Drive Healthcare Innovation DHITS is an invaluable opportunity to connect with professionals from across the country who share a common goal: improving healthcare services for our men and women in uniform. The event provided an excellent platform for learning, networking, and gaining insights into the latest trends in military health IT. Keynote Highlights: DHA’s Vision […] - [A Knockout Win for Veteran-Owned Businesses: PGT Solutions Supports Warrior Rising at UFC Championship](https://pgtsolutions.com/a-knockout-win-for-veteran-owned-businesses/): It may have been a knockout in the ring last night, but the UFC championship fight between Alex Pereira and Jirí Prochazka also showcased PGT Solutions’ unwavering support for veteran entrepreneurs. Dana White and Warrior Rising: A Knockout Collaboration Months ago, UFC President Dana White made a meaningful donation—auctioning off the chance to announce weights at the Las Vegas event. Proceeds benefited Warrior Rising, a national organization dedicated to empowering veteran entrepreneurs with tools, resources, and mentorship to thrive in business. PGT Solutions: A Veteran-Owned Business Giving Back As a service-disabled veteran-owned business, PGT Solutions remains deeply committed to the […] - [BPM+ Health Transitions to HL7 International: Advancing Global Healthcare Standards](https://pgtsolutions.com/bpm-health-transitions-to-hl7-international-advancing-global-healthcare-standards/): In 2019, PGT Solutions was excited to be one of the first small businesses to become a member of the Object Management Group’s BPM+ Health Community. Today, we’re excited to announce that the BPM+ Health Community is transitioning into the Health Level Seven International (HL7) family as the HL7 BPM Community, marking a major step forward in advancing global healthcare standards. The Role of OMG and BPM+ Health Community OMG, a global nonprofit, fosters collaboration on innovative technology challenges. The BPM+ Health Community was established to tackle critical issues in healthcare delivery, including: What is Business Process Management (BPM)? Business […] - [PGT Solutions Supporting Karlee’s Angels: Empowering Community-Led Animal Rescue](https://pgtsolutions.com/pgt-supporting-karlees-angels/): At PGT Solutions, we are committed to giving back to the communities that have supported us. Through our quarterly charitable program, employees can nominate nonprofit organizations, with one selected each quarter to receive a donation made in the nominating employee’s name. For the second quarter of 2024, we are honored to support Karlee’s Angels, a dedicated animal rescue organization based in San Jacinto, California. This nonprofit was nominated by Dianna Van Riper, a senior process architect at PGT Solutions and a committed volunteer with the organization. About Karlee’s Angels: A Mission to Rescue and Support Karlee’s Angels focuses on rescuing […] - [PGT Solutions Supporting Family Promise of Hall County: Transforming Lives and Breaking the Cycle of Poverty](https://pgtsolutions.com/pgt-supporting-family-promise-of-hall-county/): At PGT Solutions, giving back to our communities is a core value. To deepen our impact, we’ve launched a quarterly program where employees nominate charitable organizations close to their hearts. Each quarter, one nomination is selected to receive a donation in the employee’s name, empowering our team to support the causes that matter most to them. For the first quarter of 2024, we are thrilled to support Family Promise of Hall County (FPHC), an organization dedicated to transforming the lives of families facing homelessness and breaking the cycle of generational poverty in Hall County, Georgia. This incredible nonprofit was nominated […] - [Pension Benefit Guarantee Company Continues to Look to PGT Solutions for IT Advisory Services ](https://pgtsolutions.com/pension-benefit-guarantee-company-continues-to-look-to-pgt-for-it-advisory-services/): We proudly announce that the Pension Benefit Guaranty Corporation (PBGC) has renewed its contract with PGT Solutions to continue providing IT advisory services as a subcontractor. This collaboration underscores PBGC’s confidence in our ability to deliver innovative solutions that drive efficiency and business value. Driving Innovation for PBGC’s Office of Information Technology Since 2022, PGT Solutions has supported PBGC’s Office of Information Technology (OIT) Agile Program Management Office through the Business Innovation Services Department (BISD) by: Our efforts empower the BISD Director and PMID Manager to communicate BISD’s initiatives and successes effectively at the executive and enterprise levels, fostering clear […] - [Ideas, Insights, and Impacts: Highlights from HIMSS 2024](https://pgtsolutions.com/ideas-insights-and-impacts-highlight-himms-2024/): This week, members of the PGT Solutions team attended the 2024 HIMSS Global Conference and Exhibition in Orlando. HIMSS (Healthcare Information and Management Systems Society) is the premier event for the health IT sector, bringing together public and private industry leaders to address some of the most pressing challenges in healthcare today. Tackling Today’s Healthcare Challenges With over 600 sessions, HIMSS 2024 provided a wealth of knowledge and actionable insights. Topics ranged from health equity to digital transformation, offering real-world solutions to improve healthcare delivery. Our team attended numerous sessions led by industry leaders, each packed with invaluable perspectives. Key […] - [PGT Solutions Partners with Smile Digital Health to Drive IT Innovation and Data Management](https://pgtsolutions.com/smile-digital-health-selects-pgt-for-clinical-decision-support-services/): While much of our work focuses on federal and state agencies, PGT Solutions is proud to expand into partnerships with some of America’s leading healthcare technology companies. We are excited to announce our collaboration with Smile Digital Health, providing strategic IT innovation and advanced data management solutions to support their global healthcare transformation mission. About Smile Digital Health Smile Digital Health is a healthcare information technology leader dedicated to delivering better global health through open standards. Their enterprise-grade platform, powered by the HL7® FHIR® standard, enables organizations to: Empowering a Connected Healthcare Future Smile Digital Health helps healthcare organizations move […] - [Joe Champagne Named as Chief Financial Officer at PGT Solutions](https://pgtsolutions.com/joe-champagne-named-as-chief-financial-officer/): PGT Solutions is excited to announce Joe Champagne’s elevation to Chief Financial Officer (CFO). Since joining the company in early 2020, Joe has played a key role in driving financial growth and stability. His promotion to CFO reflects his exceptional contributions and leadership during his tenure as Vice President of Finance since 2022. A Leader with Proven Expertise With over 14 years of experience as a Certified Public Accountant (CPA), Joe has a strong background in multi-national B2B sales and management environments. His expertise in financial management, strategic planning, and operational efficiency has been instrumental in helping PGT Solutions navigate […] - [Jeff Scarpiello Joins PGT Solutions to Lead a New Era of Strategic Growth](https://pgtsolutions.com/jeff-scarpiello-joins-pgt-solutions-to-lead-a-new-era-of-strategic-growth/): PGT Solutions is excited to welcome Jeff Scarpiello as our company’s first Chief Growth Officer. Jeff’s arrival marks a pivotal moment for the company as we aim to enhance our market presence, drive revenue growth, and seize new opportunities in the evolving landscape of IT modernization and strategic advisory services. A Perfect Alignment with PGT’s Mission As a Woman-Owned Service-Disabled Veteran-Owned Small Business (SDVOSB), PGT Solutions combines technical expertise with a strong commitment to improving healthcare outcomes for those who have served our nation. Jeff’s extensive experience aligns seamlessly with this mission, bringing decades of expertise in military and government […] - [Technology Helping to Deliver PACT Act Benefits ](https://pgtsolutions.com/technology-helping-to-deliver-pact-act-benefits/): In April 2022, President Biden signed the Sergeant First Class Heath Robinson Honoring our Promise to Address Comprehensive Toxics Act (PACT Act), a landmark legislation that significantly expands support for servicemembers and veterans exposed to toxic substances during their military service. The PACT Act extends eligibility for VA healthcare to veterans with toxic exposures, including those from the Vietnam era, Gulf War era, and post-9/11 era. Beyond expanding direct care, the Act includes measures to enhance the VA’s ability to track exposures and identify medical conditions eligible for benefits. The Role of Technology in Delivering PACT Act Benefits A recent […] - [PGT Solutions Part of Award to Support Optimizing Healthcare Value for American Veterans](https://pgtsolutions.com/pgt-solutions-part-of-award-to-support-optimizing-healthcare-value-for-american-veterans/): PGT Solutions is proud to announce our role as a subcontractor to Deloitte in supporting the Veterans Health Administration’s (VHA) Optimizing Healthcare Value Program (OHVP). This partnership underscores our commitment to enhancing healthcare outcomes for America’s veterans through data-driven insights and process optimization. What is the Optimizing Healthcare Value Program (OHVP)? The OHVP is a vital initiative aimed at assessing and improving the efficiency and effectiveness of healthcare programs, products, and processes within the VHA. By conducting detailed measurement assessments and analyses, OHVP ensures that these initiatives deliver measurable value to VHA stakeholders and meet the needs of those they […] ## Pages - [Capabilities: User Adoption and Implementation Planning](https://pgtsolutions.com/user-adoption-and-administrative-management/): Energizing Workforces and Optimizing Processes for Organizational Excellence  Is your workforce stuck in yesterday’s playbook? Outdated training methods and clunky administrative processes are more than inconveniences — they’re roadblocks to your mission. Many government agencies and healthcare organizations struggle with inconsistent knowledge transfer, inefficient workflows, and an inability to adapt to changing requirements.   PGT Solutions is here to change that.   We’re not interested in “that’s how we’ve always done it.” Our team of experts designs and implements solutions that energize your workforce, streamline your administrative processes, and catapult your organization into the future. No sugarcoating, just results.   How We PGT […] - [Capabilities: IT Innovation and Advanced Data Management ](https://pgtsolutions.com/capabilities-innovation-and-advanced-data-management/): Fueling Decision-Making Through Better Data Governance  An overwhelming amount of data is needed to drive decision-making in government agencies and healthcare organizations. But, for many, this deluge of data remains underutilized. Without proper data management and the appropriate IT solutions, organizations risk making uninformed decisions, missing critical insights, and falling behind in a competitive market.   That’s where PGT Solutions comes in.   We’re not here to give you more data—you’ve got plenty. We’re here to transform data overload into actionable intelligence, combining innovative IT solutions with advanced data management strategies. We ask the right questions and find the answers within the […] - [PGT Cares](https://pgtsolutions.com/news-and-insights/pgt-cares/) - [Blog](https://pgtsolutions.com/news-and-insights/blog/) - [News](https://pgtsolutions.com/news-and-insights/news/) - [Capabilities: Business Strategy and Transformation](https://pgtsolutions.com/capabilities-business-strategy-and-transformation/): Fearless Innovation and Tailored Strategies for Operational Effectiveness  Many government agencies and healthcare organizations are held back by outdated processes, siloed operations, and change-resistant cultures. Instead of legacy systems, tired processes, and resistant attitudes, these organizations need straight-shooting strategists who deliver real transformation and lasting results. That’s where PGT Solutions comes in. We don’t do fluff. We cut through the noise with bold solutions that ensure uninterrupted operations throughout the transformation process. Our cross-trained experts dig deep into your organization to understand the ‘Why’ behind your mission to develop future-ready strategies. How We PGT Your Transformation  Process-Driven Planning We start […] - [Capabilities: IT Architecture and Modernization](https://pgtsolutions.com/capabilities-it-architecture-and-modernization/): Blueprints for Strategic Alignment and Innovation Balancing innovation with operational stability seems impossible for government agencies and healthcare organizations dealing with legacy systems, overly complex integrations, and changing technology. These organizations need a trusted partner who understands the business, its needs, and goals to lead the path to digital modernization. That’s where PGT Solutions comes in. We’re not your typical consultants. We’re architects of change, combining fearless innovation with straight-shooting governance strategies. Our cross-functional team fluently speaks the language of government and healthcare IT systems. We know how to develop enterprise architectures that don’t just look good on paper but […] - [Contact us](https://pgtsolutions.com/contact-us/): Have a project you would like to discuss? For inquiries about our IT architecture, modernization, and strategic advisory services, contact us using the contact form below. Whether you’re interested in partnering with us on government and healthcare IT projects, learning more about our solutions, or exploring career opportunities, we’re here to help. We understand that where confident, happy individuals work, organizations thrive. We’re always on the lookout for exceptional talent to join our team. If you’d like to be considered for any future positions, please send us a résumé. - [Contract Vehicles](https://pgtsolutions.com/contract-vehicles/): PGT’s expertise in executing prime contracts drives mission-critical projects forward across the U.S. government. Whether facing complex IT modernization efforts or spearheading advisory IT solutions, we deliver tangible results that redefine business as usual.   Contract Vehicles GSA MAS (Multiple Award Schedule)  Health Architecture Modernization (HAM) IDIQ  OMNIBUS IV Military Medical Research and Development  Navy Sea-Port NXG  NAICS Codes We understand that where confident, happy individuals work, organizations thrive. We’re always on the lookout for exceptional talent to join our team. If you’d like to be considered for any future positions, please send us a résumé. - [We Are Hiring](https://pgtsolutions.com/careers/): Join Our Team At PGT Solutions, we know our strength lies in our people—fearless problem-solvers who understand the Why behind the government and healthcare missions they serve. Rather than hiring on skillset alone, we look for the brightest minds in the field who have the right combination of knowledge and a straight-shooting approach. Does this sound like you? Apply to an open position today! . Challenge the Norm Drive change, confront challenges, and break barriers in a place where the status quo doesn’t stand a chance. Grow with Purpose  Expand your skillset alongside those who value transparency, adaptability, and a baseline […] - [Featured Work](https://pgtsolutions.com/our-work/): At PGT Solutions, we thrive in complexity, effectively managing the gray area of government and healthcare operations with expertise in business and enterprise architecture, IT solutions, program management, and business process improvement. From reengineering healthcare systems to overhauling financial management processes, we deliver impactful successes for your critical mission. Health Architecture Modernization (HAM) IDIQ Shaping the Pathway to Modern and Integrated VHA Healthcare Solutions An endeavor to a broad scope of initiatives that includes VHA health IT modernization support and business architecture services. It’s also about transformation and a commitment to innovation, deploying advisory services that ensure the VHA architecture is not […] - [About Us](https://pgtsolutions.com/about-us/): Who We Are PGT Solutions is a leading IT and strategic modernization partner for government agencies and healthcare organizations. Here’s why we’re different:  Meet the Leadership Team Jena JonesChief Executive Officer Joe Champagne, CPAChief Financial Officer Jeff Scarpiello Chief Growth Officer Ashley Champagne, PMP Program Manager Jose Colon, PMPProject Manager Emily MannProposal Manager Heaven MurphyExec. Project Coordinator Featured Staff Barbara R.Process Architect Brian S.Business Analyst Bronwyn W.Business Modeler Chelsea C.Integration and Reference Architect David B.Solution Architect Dianna V.Process Architect Eva S.Business Architect Gary B.Lead Integration and Reference Architect Holly B.Lead Process Architect James C.Senior Operations and Quality Assurance Architect John […] - [News and Insights](https://pgtsolutions.com/news-and-insights/) - [Capabilities](https://pgtsolutions.com/capabilities/): Tired of the same old cookie-cutter solutions? We provide uninterrupted operations with tailored capabilities to deliver mission-critical success.   Current Capabilities Business Strategy and Transformation   Streamlining operations and fostering agility, we bring innovation into every workflow.  IT Architecture and Modernization  We create the blueprint for strategic alignment and innovation to lay the foundation for future success.   IT Innovation and Advanced Data Management Solutions     We turn data into actionable insights and automate processes to streamline client operations.  User Adoption and Implementation Planning With precision and a strategic approach, we guide critical projects to successful completion.   We understand that where confident, happy individuals […] - [home](https://pgtsolutions.com/): How We PGT PGT cuts to the chase, delivering IT and business process improvement solutions that meet the demands of government agencies and healthcare organizations. No more empty promises or industry jargon. We deliver the solutions you need with a blend of genuine care, proven expertise, and anti-silo service standards. We do this by following our core values to:  Live and work with   INTEGRITY  When we promise, we deliver. We say what needs to be said, and fix what needs to be fixed, making us the partner you never worry about.  Show up with  AUTHENTICITY  We don’t sugarcoat things. We […] [comment]: # (Generated by Hostinger Tools Plugin)